Frequently Asked Questions
About Cowhide Rugs
How does Cowhides Direct price their cowhides?
How do you measure the size of your cowhides?
As shown in the image, our cowhides are measured from the widest and tallest points on the rug. We provide our customers with square feet, square meters, and numeric dimensions of these rugs so that their is no question about the size of the rug you are getting!
How do I clean a cowhide rug?
How long will the cowhide last?
Since they are a natural animal byproduct, cowhides have a very long life span that will last many years and in some cases, over a decade depending on how and where it has been stored and used.
How do cats or dogs treat cowhide? Will they try to eat it?
How are the cowhides tanned?
Shipping and Delivery
How soon will I get my order?
Which shipping carrier do you use?
Generally, we will ship your order out via UPS. However, there are some cases in which we will use USPS. However, are unable to ship to PO boxes.(an additional fee may apply).
Are there fees for international shipments?
We do not charge any additional fee for international shipments beyond shipping charges. However, Cowhides Direct is not responsible for any duties and acceptance fees in your country.
Returns and Exchanges
Can I return my order if I am unsatisfied?
Am I able to exchange my order?
You may exchange your order for something of the same value at no cost aside from shipping and handling. For more information please see our Returns & Exchanges page.